Client onboarding

Turn scattered website details into a launch-ready rebuild.

Onboarding gathers the information needed to rebuild the website and connect the first launch basics: business context, website assets, service details, access boundaries, form destinations, and launch criteria.

Launch flow

A setup process clients can actually follow.

The handoff is organized around phases that keep access, copy approval, and launch testing visible before anything customer-facing goes live.

01

Business intake

Services, service area, target customer, current website gaps, and preferred calls to action.

02

Website and contact map

Domain, hosting, forms, inboxes, phone links, booking links, and the current response owner.

03

Access plan

Minimum safe access, named users where possible, and no passwords in forms.

04

Launch gate

Website copy, form destination, analytics, test submissions, and client handoff.

Onboarding packet

Send the details needed for the first website launch.

The packet can route into the onboarding queue when the backend bridge is connected. It stays process-focused: send business context, not passwords.

Do not send passwords here. We define safe access separately.

Access standard

What we need, and what we avoid.

The launch process should use least-privilege access, named users when possible, and a clear record of what was connected.

Use named accounts

Add Workflow Systems where possible instead of sharing personal passwords.

Limit permissions

Grant the minimum access needed for website setup, forms, testing, analytics, and launch.

Approve site and reply copy

No website copy, images, forms, or customer-facing page should launch without business approval.

Record connections

Website, hosting, domain, inbox, analytics, and form connections should be documented.